Ratings And Reviews

Overall Rating

5(244 reviews)98% of customers recommend this property

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Resident Reviews

1st monthsubmitted by Ilse W. - |Recommended: YesOverall, I am very pleased with my selection of both this community and the specific unit. The staff has been very friendly, cooperative and helpful. My living space is quiet and in a wonderful location. The unit Denise helped me find is perfect for me, and I love the view (and so does my cat). It's close to the exit, but I can't hear or see any of the traffic entering/exiting, which is great. There are relatively minor issues with the construction of the unit, but I can only assume that is to be expected with apartments. The walls aren't flush, shelves aren't level, the windows are not the best quailty, the carpet padding is pretty sketchy and thin (actually a strip is missing in the 2nd bedroom). The kitchen and bathroom cabinet sides have a thin siding rather than wood, which is odd. But again, these things are not deal breakers, they are just odd. The only complaint I have of the community is that some dog-walking tenants don't pick up after their pets. When I encounter dog waste, I pick it up with the bags you provide (which I think is wonderful) and put it in the waste receptacle - which you also provide. I really can't understand inconsiderate behavior like that. But I am happy you provide the area, and love watching the dogs (and so does my cat!!). Again, I am pleased and happy to be living here, and am excited to settle in and make this my home.
Hopssubmitted by Tommi R. - |Recommended: YesOverall is good. Maintenance is poor:They just try to hide the actual cause/problem.
response from property -Good Afternoon Mr. Rintamaa, I thank you for taking the time to visit our resident portal. I take these ratings very seriously. I am concerned with your level of happiness in our maintenance department. If there are things that have not been repaired correctly, please give me a list or call me as soon as possible. I would like the opportunity to resolve these issues for you. I am happy to see that there are other areas that you have given us a higher score. Hopefully with effective and quality maintenance repairs, we can get a better grade next time around. Sincerely, Chelsea Aipperspach/Business Manager The Homes of Prairie Springs 280 W. Renner Road | Richardson, Texas 75080 (p) 972.664.8600 | (f) 972.664.8605
??submitted by Martin A. - |Recommended: YesWish we had a playground, and more community-wide events.
response from property -Good news! We are having several resident events over the next month. November 20th is our monthly resident breakfast. Also, November 22nd will be our resident pot luck dinner. HOPS is providing Turkey, Ham, and drinks. Any resident that would like to attend can bring a dish of their choice. Lastly, we will have a catered Italian dinner on December 10th with door prizes and give-a-ways. I hope this is a step in the right direction for your request.

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