Ratings And Reviews

Overall Rating

5(241 reviews)97.9% of customers recommend this property

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Resident Reviews

is a beautiful place to be at calm quiet submitted by Epifania A. - |Recommended: Yesi would recommend them to come take a look
Great place to livesubmitted by Betsy T. - |Recommended: YesThat it's a good place if you like lots of space to walk, or if you have a dog. Pretty landscaping. The only thing I am interested in is what happens to the landscaping waste after the workmen are finished? The last place we lived in practised green landscaping by composting clippings, and used environmentally safe fertilisers, etc. They also had a "wild" patch of landscaping that attracted bugs, birds, and butterflies.
response from property -That is a very good question. I will contact Prestige Landscape and ask questions about environmentally safe products. We have also been talking about putting together a resident garden. We have so much extra space by the creek and dog park. What do you think? Would you like to help plan and organize that?
The staff is like family. I feel like I'm home.submitted by Frankie C. - |Recommended: YesI always tell them the property is beautiful and very well kept with gorgeous trees and flowers. From my balcony I watch the squirrels play and birds gather food for their young. At times, I notice a rabbit near the bushes carefully mapping out his next move. I use the winding sidewalks for a walking trail throughout the complex, and at times the slopes provide extra strength training, which I need. Just before sunset is best for me in the spring, as the breeze brushes my face and I look into the clouds where a jet has left a smokey trail. To view God's creation is a miracle in itself, but when it includes such colorful sunsets and sunrises, I am in awe. I meet new friends sometimes along the trail and talk until the lamplights come on before going inside. The occasional barking of a dog in the distance or familiar scents in the air brings back memories from home or camp sites on vacation. I try to remember names of those I meet and when we meet at the mail boxes, we speak and I can call their names. They like the fact that I remembered their names and I'm impressed if they remember mine. That's why it's easy to call "The Homes of Prairie Springs" my home, and it also gives me so much material for writing my poetry. The verses are all around me, I just have to reach out and grab them. And anything that might need attention in my apartment is quickly taken care of by the capable staff. I tell everyone that I'm 10 minutes from work down Central Expressway and 15 minutes from my Prestonwood Baptist Church down George Bush Highway (190). Yes, I feel safe and comfortable in my Home and I'm fortunate to have good, quiet neighbors.
response from property -Wow!! Frankie!! What beautiful words and compliments. Thank you so much! We all love working at Homes of Prairie Springs and we love serving you and all of our wonderful residents. Chelsea
Comfortablesubmitted by Morgan E. - |Recommended: NoIt's ok. There are pros and cons to every apartment complex. There is not enough parking and no hot tub, and the 2nd floor can get hot. However the neighborhood is quiet and in a good location. All of my visitors get lost trying to navigate through. There is not enough storage and old finishes throughout, and walls are very thin. The staff and neighbors are very nice.
response from property -All of our apartments have attached garages so our outside parking is somewhat limited. But you can always allow somebody to park in the driveway behind your garage entrance allowing two cars per apartment. Any additional cars or visitors will have to use the parking lot. In addition, we do have parking monitored to make sure any violators are not taking up usable spots. We do sit on 35 acres of land with 57 buildings so I can see where it would be somewhat confusing to navigate through the community. On a positive note, we have lots of beautiful, lush landscape and space. In addition, we are in the process of upgrading our apartment homes with updated fixtures, hardware, flooring, and paint. These upgrades are offered at renewal if you would like to consider updating your home. Please contact me about your upstairs being hot. I would be happy to send maintenance to take a look at your air conditioner. It may be something as simple as changing an air filter and checking the freon level. Thank you so much for your feed back. We appreciate you!
IF QUALITY IS IMPORTANT, THIS IS IT!submitted by Keshia - |Recommended: YesHOPS is a great community in which to live. The apartment homes feel like homes versus your traditional apartments. The floor plans are conducive for quality living. The community is diverse....several nationalities, singles, families with children (watch out for the little people), retirees, etc. The property is well-maintained and request for service/repairs are managed efficiently. This location is extremely convenient....in very close proximity to I-75 and Bush Turnpike. I am able to walk to the Tom Thumb (for you non-Texans like myself, that's a grocery store. Lol!) and get my exercise in at the same time. One of the things that I love about HOPS is how the current manager and her staff make me feel when I stop by the office. Chelsea, Stephanie, Alberta, Tommy, Baron and Paula are the best! They get 5 stars for customer service. If you are considering HOPS, your search ends here!
A Comfortable, well-run living community.submitted by Tracey H. - |Recommended: YesGood for families, lots of ammenities, well-run with excellent service.
Comfortable, quiet, very well cared for, concerned about recent car breakinssubmitted by Willy N. - |Recommended: YesLike living in a small townhome community, Doesn't have appartment feel. Well maintained.
response from property -Thank you for the wonderful compliments! We too are concerned with the recent car break ins. I am actively involved with the City of Richardson crime prevention division and attend their quarterly manager crime watch meetings. Because of my relationship with them, I was able to distribute the literature on personal safety. In addition, one of the officers came to visit and inspected our community. He was able to give me advice and feed back. Hopefully this incident will make everyone concerned just like yourself. This concern turns into better awareness and makes people realize to watch out for one another. Please remember to report any suspicious activity to the police immediately. We appreciate you very much! Chelsea Aipperspach Business Manager
Great place to livesubmitted by Erin S. - |Recommended: YesIt is worth the $$
response from property -Thank you!
10 out of 10. Best place I have ever lived.submitted by Jon H. - |Recommended: YesThis the best community living I have ever experienced. The neighbors are super friendly, the grounds are superbly taken care of, the staff is courteous and friendly, and the homes are spacious and well laid out. The only way to improve my experience is to make paying rent online a little easier. It would be nice to see like a balance, including water, sewage, and rent, itemized on the resident portal. It is really frustrating to not know how much you owe when paying bills every month, basically having to guess how much you owe.
response from property -Thank you for all the wonderful compliments. I am going to ask upper level management about your concern on account balances. I agree! It sure would be alot easier for everyone. We do receive payments that are often a little less than what is needed or a little too much. Chelsea Aipperspach Business Manager
A great place to livesubmitted by Lauren Z. - |Recommended: YesI moved in to HOPS at the end of January, but I wish I had moved in sooner. I had been looking for a nice apartment for a couple of months in the north Richardson/Garland area. No apartments could compare to what HOPS had to offer. I especially love the feeling of safety that I get: Gated community, clean parking lots and landscaping, street lights, and attached garages. The apartments are not brand new (I think they were built in the 90's?) but the upgrade packages help update the style of the apartment. I love the accent walls, light fixtures, countertops and wooden floors. The complex itself is quiet and people are friendly. The staff at HOPS are always friendly and helpful. Stephanie was always so nice when I was first looking at HOPS and was very helpful when choosing the apartment floor plan. Maintenance staff are friendly and helpful also, the few times I have had to call for maintenance requests (all were non-emergent), they were done within the next couple of days. Although I have only lived here for less than a month, I can honestly say it is a great place to live.
response from property -I am so happy you have joined us. I agree with you! Homes of Prairie Springs is a great place to live. If you ever need anything, just let me know. Chelsea Aipperspach Business Manager
Love it here! Beautiful grounds, safe environment, respectful neighborssubmitted by Jayme B. - |Recommended: YesI smile every day I drive to my "home," because I love how well maintained the exteriors are and how safe I feel walking around with my daughter. My only complaints are that I don't feel the units are energy efficient and I sometimes have problems with ants, but I don't feel these are unusual for apartment living. I would love to make this my permanent home. I love it's proximity to Hwy 75 and George Bush Tollway.
response from property -We smile everyday too! We love our job and it makes taking care of our wonderful residents easy. Thank you! Chelsea Aipperspach Business Manager
We love it heresubmitted by Forrest W. - |Recommended: YesGreat place and management
response from property -Thank you! I love it here too! We appreciate you very much. Chelsea Aipperspach, Business Manager
Over all my experience has been a 10 submitted by Beverly H. - |Recommended: YesThey are very well maintained and I've never had to wait on getting assistance. The grounds are beautifully well kept and clean. The apartments are roomy with the exception of the kitchens being very small. Overall I like it a lot.
response from property -Thank you so much!
Nice and quiet place to live. submitted by Mu L. - |Recommended: YesFriendly neighborhood, nice facility, good community to live.
response from property -Thank you!
Excellent layout, poor maintenance staffsubmitted by Anonymous - |Recommended: NoIt is very quiet and conveniently located. The neighborhood is safe. It is reasonably priced. However... The apartments are not well insulated. The AC cannot keep up in the summer. Pet rent is ridiculous since the dog park is just a fenced in drainage area and there are not enough pet waste stations. And don't even get me started about the old fence line down the middle of the "park" with the jagged metal sticking up out of the ground. You have to pay for valet trash and sometimes they do not even pick it up. Then they have the nerve to threaten to charge $25 per bag if it is left past 9:00. I have no problem with threats but if I follow your rules, you better provide the service rain or shine. Or how about you pay me $25 per bag that is not picked up and I have to take back inside to stink up my house. And it probably snows only 2 times a year here. Would it kill you to clear the sidewalks? Salt is a wonderful item that melts ice. The staff rides around in golf carts (packing the snow). I am sure it doesn't bother them. To avoid fines I have to walk 2 buildings over twice a day to the pet waste station it kind of bothers me to fall down when I do
response from property -It is a shame that you choose to stay anonymous. If you bring these concerns to me personally, I will resolve all of them and let you know how much we do. We put down 20 bags of sand, 10 bags of ice melt, and several bags of salt. When most companies in the DFW area were closed, our office was open. We addressed all emergency situations within minutes. In some cases when it was after hours, it took just the drive time from the location of our on-call maintenance person. In addition, please shop around the area, and you will see that pet fees, trash fees, and trash violation charges are standard for most apartment communities. I would think that you would be proud that we don't tolerate trash to be left out at our community. Zodiac Valet Trash Company is the contractor that we use to pick up our trash. They were not able to come out last week due to the horrible weather. The are a great company and have never missed a pick up in the past. Our dog park is unique. Most communities do not have one. Our park is surrounded with beautiful, mature trees, a creek, park benches, disposal area/trash can, and a functioning chain link fence. As you can see in our Resident Works Portal, our community is loved by many. I am proud to manage here and would love the opportunity to help resolve some of your concerns. I am very confident in our product and in the work my team performs on a daily basis. Contact me any time at hopsmgr@lincolnapts.com

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "HOMES OF PRAIRIE SPRINGS", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "HOMES OF PRAIRIE SPRINGS", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose