Ratings And Reviews

Overall Rating

5(241 reviews)97.9% of customers recommend this property

Rating Per Category

Parking
Noise
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Resident Reviews

Greatsubmitted by Terrance S. - |Recommended: YesGreat
One of the best apartments I have ever lived. Great staff. Great Apartments.submitted by Ravikiran R. - |Recommended: YesFantastic. Love this place.
Feels like home!submitted by Phillip A. - |Recommended: YesVery peaceful and enjoyable!
This is a nice place for families or singles, very private.submitted by Anabel G. - |Recommended: Yesvery enjoyable, quiet, peaceful
Very clean and quiet.submitted by Tnai M. - |Recommended: YesQuiet and clean Responsive on maintenance calls Friendly staff
response from property -Thank you for taking the time to fill out our survey. Please let me know if there is anything we can do to earn a 5 rating for noise and parking. We hope you continue to enjoy your stay!
You guys are great! Always so helpfulsubmitted by Connie B. - |Recommended: YesMore like living in a home than an apt.
Very nice, quite and beautiful propertysubmitted by Lisa . - |Recommended: YesI like the location, very quite, can't hear my neighbors. The office staff is very friendly and helpful. Maintenance usually takes care of problems same day or at least the next day. I wish there were more parking for guest
Goodsubmitted by Yifan L. - |Recommended: Yeslots of trees, service is good and the apartment is pretty new
Staff are friendly and helpful, grounds are nicely maintained, updated apartment is nice.submitted by Cynthia C. - |Recommended: YesWell located with easy access to freeways, entertainment, park like atmosphere, and mostly very quiet. The noise from Alma at certain times is very, very loud, especially with the motorcycle noise which at times shakes my apartment. I have several neighbors who have a 2 am and 4 am schedule and they slam their car doors parked outside my front door--but nothing much can be done about that.
Very happy with leasing agents, friendly and customer oriented. I would recommend to others.submitted by Mary K. - |Recommended: YesI would be more than happy to let prospective tenants know the benefits and the great customer service and maintenance being taken care of immediately. Definitely would recommend.
response from property -Thank you for your compliments and recommendation. We appreciate you! Chelsea Aipperspach CAM Business Manager
Great place and I have recommended it to otherssubmitted by Kelly B. - |Recommended: Yesvery peaceful, beautiful grounds, friendly staff, great location.
response from property -Thank you! We all love woking here as well. It is definitely a wonderful environment.
The best place to be home at HOPSsubmitted by Sudheer M. - |Recommended: YesThis place is absolutely gorgeous, staff is at best all the time. Apartments are so neatly designed to the edge of perfectness.
response from property -We strive daily to be our best and we appreciate such a wonderful compliment of perfection. Sincerely, Chelsea Aipperspach CAM Business Manager
Very nice people but has not followed through on bathroom finish out. Promised one week still nothing after first month.submitted by Matthew B. - |Recommended: YesVery quiet and well kept. Love it so far.
response from property -Unfortunately, our cabinet/mirror trim vendor is very behind on deliveries of supplies. The industry is in high demand and we have fallen victim of very delayed supply deliveries. I really hate that our new people are having to wait and that we are unable to follow through with our promise. Our regional director is working diligently with our supplier to expedite future orders. I hope we can resolve this soon. Thank you for your residency. Sincerely, Chelsea Aipperspach CAM Business Manager
Quiet and peacefulsubmitted by Tnai M. - |Recommended: YesGreat location. Not surrounded by alot of shops and has direct access to 75.
Neighborhood feel.submitted by Gordie M. - |Recommended: YesWhile I have only been here for a month, I must say the staff has been amazing and friendly. The grounds crew is unmatched and magnificent. This is one of the most quiet places I have lived but with so much charm and suburban feel to it. I also love the fact that you can go one block and be on 75 or George Bush. It's accessible to many great restaurants. The apartments are lovely and bright with all new granite counter tops, stainless appliances and new cabinetry. I am very impressed thus far and look forward to my time at HOPS.
response from property -We are so glad you are enjoying your new home. Thank you for all of the wonderful compliments!

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